BT’s Home Hub 4 is its flagship router and I had the opportunity to today go to the BT Tower in London and be given a talk about the Home Hub and its various features. I must admit, after sitting with these guys for half an hour or so, I want to call up Virgin Media and cancel my Internet service – and let me tell you why.
BT have listened to their customers – it’s not all about speed, customers wanted a more reliable connection with lower latency for a better experience overall on the Internet. The first thing is that they’ve designed the Home Hub 4 (as well as its packaging) to be able to fit through most letter boxes; gone are the “We will be with you between 8am and 6pm” days waiting for the router to be delivered. Go about your business and it’ll be there when you get home!
How else have BT made your life easier? There is no installation CD with the new Home Hub 4. You don’t even need a computer! Just use a smartphone or tablet and follow the instructions in your web browser. Once you’ve signed in, you’ve got access to all your free BT extras (such as online storage and BT Cloud) all in one place. Not good at remembering your WiFi password? Just slip out the card in the back of the Home Hub that has your WiFi key on it and take it wherever you need it. Simple but so, so useful.
That’s all well and good, but how will this improve your WiFi connection? Well in the Home Hub 4, there’s a stronger processor. Now, it won’t make your Internet speed any faster than your quoted speed but will pass information around your network quicker. Still want more? Okay, okay.
The Home Hub 4 is the first hub by any UK ISP to run Smart dual band technology, broadcasting at both 2.4Ghz and 5Ghz to give you the best connection for any wireless device. Most households have a mix of new and old technology – newer tablets, phones and computers support 5Ghz whereas older gadgets support 2.4Ghz. If you chose 5Ghz, your older gadgets wouldn’t work on your WiFi. Not any more though! This gives you a better connection (as well as BT’s Home Hub 4’s Smart Wireless technology to avoid interference from non-wifi devices).
The Home Hub 4 is available for free to new customers and existing customers that are renewing their contract. For any other customers, it’s only £35 – a fraction of most third-party routers with similar technology. I’m sold on the Home Hub 4 and BT in general after today and with what they told me about their future products and plans, I’d recommend BT as anyones next ISP provider! Have you got the Home Hub 4 at home? What do you think of it? Let me know in the comments below or on Twitter.